ConvergenceHealth has a long history of working with Managed Behavioral Health Organizations, Employee Assistance Programs, Health Plans, Wellness Companies, Hospital Networks, Benefit Brokers, the Fitness Industry and even Academia.
Managed Behavioral Health Organizations (MBHOs) offer a growing variety of programs including Employee Assistance Programs (EAPs) that are intended to help employees deal with personal problems that might adversely impact their work performance, health, and well-being.
EAP behavioral specialists typically provide assessment, support, and if needed, referrals to additional resources. These programs are becoming increasingly more common in the workplace, and as the field grows, the offerings and responsibilities of employee assistance professionals are expanding as well. New online or web-based tools now supplement what once was a primarily paper and telephonic service - creating a robust online communications platform that improves counselor effectiveness and efficiency, as well as employee member utility.
The ConvergenceHealth solution for MBHO’s and EAP’s offers your counselors and members a relationship management portal that is customized for your plan designs, and personalized to match each member's health concerns and risks. Though a single portal your members can access all of your electronic content as well as a vast array of ConvergenceHealth resources including customized HRA's, online medical histories, individualized health alerts, behavioral health information, coaching and the industry’s largest health and wellness Content Exchange.
Our member management portal solution streamlines the way behavioral health information is created, collected, managed, accessed and shared. It facilitates greater ‘live process control’, so employee assistance professionals can work together more effectively, respond faster and provide higher quality services at a lower cost. The ConvergenceHealth solution is highly evolved to include enhanced levels of personalization, interactivity and functionality – extending your call center capabilities to include case management, coaching, live chat, email, journaling, goal management, incentives and more.
ConvergenceHealth provides you with a platform that allows employee assistance professionals to expand beyond behavioral and psychological counseling with the integration of a host of work / life resources. Resources that can help employee members wrestling with the associated demands of starting a family, dealing with personal finances, legal problems or the stresses of being a working caregiver with aging parents. Let us help you create a powerful behavioral health management system that informs and engages members - motivating them to take appropriate action where it’s needed the most.